#crm

After 23 years working with enterprise CRM platforms, I built a custom AI-native replacement in a single afternoon. Here is why the SaaS model is about to change.

The future of customer experience requires personalization at scale. 🚀 Clunky legacy systems for Contact Centers and CRMs can’t provide this. They’re disjointed &...

✅ Break down silos ✅ Unlock more business value ✅ Do more with limited developers

I have been pretty vocal about Dynamics Communities Inc. (DCI) in the past. I felt they had lost their way and there was a need for change. I was unsure if the...

For years, businesses and organizations have needed custom software applications to carry out day to day business. Applications that are unique to an industry, and...

Relationship Charts is MS CRM visualization platform.

Mobility is beyond the new normal.

Menno te Koppele from Microsoft talking about his role as a Technical Specialist.

Imad Yanni from Microsoft talking about CRM Online and platform integration.

François Rüf from Microsoft AKA MR SOCIAL formally of Netbreeze now MSL.

Hamish Hill on assignment at Microsoft talking about Demobuilder.