Microsoft Business Application Summit 2019 announced another build tool – AI Builder. As many of you know, the world of Microsoft Business Applications has changed. Those that have been in the industry for some time will remember talking about Dynamics CRM, and then Dynamics 365. Although Dynamics 365 was the starting point, today it is just a PowerApp operating on the Power Platform.

I have been doing a lot of thinking and reading about Artificial Intelligence (AI) and trying to understand how businesses can get started with Practical AI. One way for companies to start on this journey is with Chatbots.

Delving into the topic Artificial Intelligence has raised some interesting questions. In my recent posts, I’ve explored the concepts of Practical AI and Mixed Reality, and the exciting possibilities opened up by evolving AI technology.

I have been reading a lot about Artificial Intelligence lately. In the years ahead I believe that the prevalence of AI is only going to increase, changing the way we live and affecting every person on this planet. I'll be writing a few posts on AI in the coming weeks as it is an area that personally interests me, as well as being increasingly central to the area of technology that I focus on, the Microsoft Power Platform.