Learning the Power Platform – Meet Power Virtual Agents

Check out this video from Microsoft with a breakdown of what it can do.

Let’s Get Started

In no time at all I was able to setup nzBOTguy, and my bot was ready to go.

I love the little animation as things get set up.


If you want to get started with Power Virtual Agent, check out the following resources:

What Next

In a future post I will aim to get Power Virtual Agent setup on this Blog and put it to good use.  I can see this tool being used to make websites more useful for companies to learn from the visitors to their site.  Also, I can see it being used on internal intranets (the modern term for this is portals 😊 ) for on boarding new staff or when staff need access to training or documents that they use often and needed guidance on what is required. I have not tried it yet, but I would like to see how easy it is to do a contextual handoff to a live chat session and to use the knowledge base of Dynamics 365 Customer Service. Does Microsoft have their own live chat that is not CaféX?


My wife, Meg, and I love visiting the world, we want to make sure we finish life empty and have experienced everything this world has to offer, we try and get away as often as possible and have spent the last seven years …

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