Mark Smith
Β· 2 min read
AI Transforms Consulting: Efficiency & Quality
Artificial Intelligence (AI) is reshaping the consulting industry. In fact, research from The Harvard Business School found that consultants using ChatGPT-4:

This post was originally published in 2024. Some details may have changed since then.

Artificial Intelligence (AI) is reshaping the consulting industry.
In fact, research from The Harvard Business School found that consultants using ChatGPT-4:
ππ½ Finished 12.2 percent more tasks
ππ½ Completed them 25.1 percent faster
ππ½ Achieved results that were 40 percent higher quality, on average, than those who did not use the tool.
The impact of AI in consulting can be
seen in the following areas:
ππ½ AI-Powered Analytics
Efficiency and accuracy of data analysis is a critical component in consulting. Consultants can use AI to help analyse large data sets, providing insights faster and more cost-effectively. Iβm currently using it to understand new industries.
ππ½ AI-Powered Automation
Consultants should be using AI to automate repetitive tasks, which not only saves resources but also reduces errors and improves consistency: think requirements documentation, solution documentation, note taking.
ππ½AI-Powered Decision Making
More informed = better decisions. AI is great at analysing data sets for trends and patterns. This data-driven approach allows consultants to make faster, more confident recommendations.
Whether a new technology is seen as "disruptive" may be in the eye of the beholder. Consulting firms have an opportunity to use it to disrupt business as usual before being disrupted themselves.
What do you think?
Get in touch to find out how I can help.

Mark Smith
Principal AI Strategist Β· Microsoft MVP
Helping people build practical AI skill in the Intelligence Age.
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