Thanks for looking at my blog. This is where I publish my thoughts, musings, projects, and anything else that comes to mind.
Dynamics 365 Adoption Model
In any Dynamics 365 project that you implement, if the solution you've constructed is not adopted by the individuals in that organization, fundamentally, the project is a failure. The customer still might be happy, but if after some time the system is not being used and people have started using other software, this means the project has not really been that successful, and user adoption hasn't been achieved.